Holiday Inn Brookfield - Milwaukee, An Ihg Hotel, Brookfield

The hotel's rooms were larger and nicer than expected upon arrival, but the bed was uncomfortably hard, making it challenging to sleep, and the mini fridge didn't cool items properly. The service had some hiccups, with a rude incident leading to an early departure, although typically it was welcoming and efficient. The location was vibrant and convenient, offering easy access to local attractions and dining options. The dining experience varied, with a great breakfast spread but some issues with room requests. Overall, the facilities were decent and functional, with some areas needing improvement.

My stay at the hotel was a mix of highs and lows. The rooms were spacious and comfortable, offering a clean environment. However, I encountered some disturbing incidents with the key card and unwarranted accusations. The service was excellent, with friendly and professional staff, although the cancellation policy was a drawback. The location was convenient with plenty of seating but could get noisy on weekends. The dining experience was hit or miss, but the facilities were satisfactory.

The hotel has a beautiful location between Madison and Milwaukee, making it convenient for travelers with business in both towns. The rooms were a mixed experience, with the king bedroom overlooking the pool being pleasant, while the atrium room was disorganized and had privacy concerns. The service, despite being short-staffed, was polite and helpful. The dining options were average, and breakfast could improve. The facilities were decent overall.